MALPENSA 1 - USEFUL INFORMATION - FAQ

I am travelling to an EU country. What document must I carry?

Is an ID card sufficient. Make sure it has not expired and that it is valid for foreign travel.

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What travel documents must my underage child carry?

For all information regarding travel documents for children, contact the airline for your flight, your passport office or police or go to www.viaggiaresicuri.it
 
 


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I've lost my travel document. Can I travel anyway?

If you lose your document, contact the airline you are flying with.

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I am travelling to a non-EU country. Is an ID card sufficient?

You must have a valid passport. For some countries a visa is also required. Always check the expiry date of your passport and the visa requirements for your destination country.
It is also advisable to make a note of your passport number, date and place of issue in case of loss or theft.
For up-to-the-minute information go to www.viaggiaresicuri.it

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Is a passport necessary to enter the U.K. or Switzerland?

No, an ID card is sufficient.

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I am travelling to the United States of America. Is a visa necessary?

No, not if you are a national of one of the Visa Waiver Program countries and have a valid machine readable passport.
Updated information on the requisites fro entry to the United States are available at:

U.S. Embassy: www.usembassy.it
U.S. Department of State: www.travel.state.gov/visa/
ESTA Registration: https://esta.cbp.dhs.gov/esta/
Italian Police: www.poliziadistato.it
For more information, please see: www.esteri.it
 


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What is the Visa Waiver Program?

The Visa Waiver Program allows citizens of some countries to visit United States for periods of up to 90 days without a visa. Currently the Visa Waiver countries are: Andorra, Australia, Austria, Belgium, Brunei, Denmark, Finland, France, Germany, Ireland, Iceland, Italy, Japan, Liechtenstein, Luxembourg, Monaco, New Zealand, Norway, Netherlands, Portugal, United Kingdom, San Marino, Singapore, Slovenia, Spain, Sweden, Switzerland.
Citizens of these countries must hold a machine readable passport to benefit from the program. All the Visa Waiver countries are currently able to issue machine readable passports.
Holders of non-machine readable passports wishing to travel under the Visa Waiver scheme should contact the relevant authorities to obtain a machine readable passport. Non-machine readable passports may be used to enter the United States only and exclusively if they contain a US visa. Applications for a US visa must be addressed to American foreign consulates or embassies well in advance of your journey.
From 12 January 2009 it is obligatory to fill in an online electronic travel authorization form (ESTA -Electronic System for Travel Authorization) to visit the United States under the Visa Waiver Program. You may register with ESTA on the site: https://esta.cbp.dhs.gov/esta/

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How many and what liquids may I carry in my hand baggage?

Only limited quantities of liquids may be carried in your hand baggage and must be shown at security checks. They should be carried in containers holding 100 ml or equivalent (100 g) or less, and placed in a single transparent and resealable bag of no larger than 1 litre capacity (approx. 18 x 20 cm).
Each passenger is allowed to carry only one such bag. Besides the resealable bag, you may carry medicines and dietary items such as baby foods. These items are not subject to limitations on volume.
The term liquids refers to:

• water and other drinks, soups, syrups
• cream, potions and oils
• perfumes
• sprays
• gel, including hair and shower gels
• the contents of pressurized containers, including shaving foam, other foams and deodorants
• pastes, such as toothpaste
• mixtures of liquids.

I've just realised by identity card has expired. Where can I renew it?

Directly at Milano Malpensa 1 airport (arrivals floor - Comune di Ferno registry office) during opening hours or in one of the neighbouring towns. Passengers holding a valid travel document can quickly obtain an identity card.

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I have a domestic flight. How many bags can I carry? How much weight?

There is no single rule: instructions change frequently depending on the airline and IATA (International Air Transport Association) regulations.
You are therefore advised to contact your airline or travel agency directly.

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Which items are not permitted in hand baggage?

You may not carry onboard items considered dangerous for flight security such as: toy weapons; slings; cutlery; knives; razor blades; work tools; darts; scissors; syringes; sewing needles; ski poles and similar objects. These objects must be packed in your hold baggage.
For a complete list of banned items see EU regulation No 185/2010.

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Which items are not permitted in hold baggage

Compressed gases (inflammable, non-inflammable, refrigerated, poisonous gases such as butane, oxygen, propane and oxygen for respirators); corrosives; explosives (e.g. fireworks, rockets, ammunition, bullets); mercury thermometers; substances that emit inflammable gases on contact with water; infectious substances (e.g. live bacteria and viruses); poisonous substances (insecticides, herbicides, arsenic and cyanide), matches, lighters, alarms, magnetizable materials. For a complete list of banned items see EU regulation No 185/2010.

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My hobby is hunting. What are the rules on carrying weapons and ammunition?

At check-in you will be given a boarding card and a form to fill in. With this go to the police who will check the weapons and documents. Once you have the authorization from the police, return to check-in to complete boarding procedures.
For a complete list of banned items see EU regulation No 185/2010.

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Can I take a personal computer onboard?

Yes, but remember to insert fully charged batteries as security staff might ask you to turn it on for controls.

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I have an international flight. How many bags can I carry? How much weight?

The instructions change frequently depending on the airline and IATA (International Air Transport Association) regulations. You are therefore advised to contact the airline directly for specific information.

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Can I carry my medicines onboard? Do I need a doctor's certificate?

You may carry medicines in your hand baggage providing you comply with the rules on carrying liquids.
For a complete list of banned items see EU regulation No 185/2010.

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I am diabetic and worried that my syringes are not allowed in hand baggage. What should I do?

If you are diabetic and need to carry syringes onboard, we advise you to mention this when you book your ticket. Do not forget to carry with you a medical certificate to show at check-in and at security.
However, some airlines require additional procedures. We therefore advise you to contact the airline prior to departure. For a complete list of banned items see EU regulation No 185/2010.

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I have a heart condition and wear a pacemaker. Can I pass through the metal detector?

If you have a metal prosthesis or pacemaker and you prefer not to go through the metal detector for fear of affecting it, tell the security staff who will make a manual check. Remember to carry a medical certificate with you.
For a complete list of banned items see EU regulation No 185/2010.

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I reported my baggage was missing at the airport on my arrival but after several days I have still not received any news. Can I contact the lost & found office in Milan from where I set off?

If you find your baggage is missing at the destination airport, you must call exclusively the number you were given when you reported the loss.

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Is it possible to sum allowances among several passengers?

For further information on this contact your airline directly.

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